Emergencies and urgent care
Worried about your pet right now?
If it looks serious, call first and ask questions after. Otherwise the checker below will help you decide between calling now, coming in today or booking a normal appointment.
Call the 24/7 line now
01632 960 247Routine
Book a routine visit
This sounds safe to watch at home for 24 to 48 hours and book a normal appointment.
What to do
- Book a 20-minute consultation in the next few days.
- Keep notes or photos of what you see; they help more than you would think.
- If anything changes, run the checker again or call us.
Meanwhile
Take food away for a few hours but leave small amounts of water. Keep a note or photo of what came up.
Book an appointmentThis checker is guidance, not a diagnosis. It cannot examine your pet. If you are worried, or your pet gets worse, call us whatever it says.
Worried at night or at the weekend? Call 01632 960 247, 24/7.
Never wait with these
- Collapse, a fit, or sudden weakness
- Struggling to breathe, or blue or pale gums
- A swollen belly with retching that brings nothing up
- A male cat straining with little or no urine
- A rabbit or guinea pig not eating or passing droppings for 12 hours
- Eating something poisonous: chocolate, grapes, lilies, rat bait, antifreeze, human medicine
- Bleeding that will not stop after five minutes of pressure
- Any road accident or bad fall, even if they seem fine
Out of hours
- Emergency consultation Weekdays 7pm–8am and weekends
- £165
- Bank holiday consultation
- £195
- Phone advice from the vet on duty Always free
- Free
- Overnight hospital stay Nursing, fluids and checks
- from £145
Coming in at night
Call on the way so we can meet you at the door. Park in the two emergency bays behind the practice at 27 Larkspur Row, Heworth Green, York ZZ31 7FV and ring the night bell by the side entrance.