24/7 emergency care
Our own vets and nurses on call every night, weekend and bank holiday, at this practice, with your pet's notes to hand.
- Price
- From £165
- Time
- Seen on arrival, day or night
Many practices send their out-of-hours calls to a separate emergency clinic, often half an hour away, where nobody knows your pet. We don’t. The 24/7 line rings here, and a Fernhallow vet answers.
When to call
Call whenever you are worried. Some things should never wait: collapse or fitting, trouble breathing, a swollen belly with retching, a blocked cat, a rabbit that has stopped eating, anything poisonous, bleeding that will not stop, or a road accident. If you are not sure, the symptom checker will help you decide, and the vet on duty will always talk it through.
What to bring
The packet or wrapper if they ate something. A sample if it is easy to get. Your phone, so we can reach you. Don’t wait to find the vaccination card; we have the notes.
Fees
An out-of-hours consultation is £165 (£195 on bank holidays). The vet gives you an estimate for any treatment before it starts, and phone advice is always free. Health plan members save 10% on emergency treatment too.
Other services
New to Fernhallow? Register in two minutes
Register online and book a first check. New puppies and kittens get their first health check free when you book the vaccination course.