Out of hours? Call 24/7 01632 960 247
Independent vets in York since 2009
Dogs, cats, rabbits and small pets, seen in 20-minute appointments. When something goes wrong at night, our 24/7 line rings here, not at a call centre.
4.9 from 1,140 reviews 6,800 pets registered
Our own vets at night
The 24/7 line rings here. A Fernhallow vet answers, and knows your pet’s notes.
Seen today if it can’t wait
We hold back same-day slots every morning and afternoon for poorly pets.
20-minute appointments
Twice the usual time, so nobody rushes the examination or your questions.
A written estimate first
Before any treatment you get the cost on paper. No surprises at the desk.
Services
From a puppy’s first jab to a 2am emergency. Every service has a published starting price, and you get a written estimate before any treatment.
From £52
Twenty-minute appointments with a vet, same-day slots held back every morning and afternoon, and a written plan before you leave.
Prices and what’s included
From £58
Puppy and kitten courses, yearly boosters with a full health check, rabbit vaccines and kennel cough drops, with reminders sent for you.
Prices and what’s included
From £120
Spays and castrations for dogs, cats and rabbits as day patients, with pain relief, a buster collar and a free post-op check included.
Prices and what’s included
From £22
Free nurse dental checks on the health plan, scale and polish with dental X-rays, extractions, and rabbit and guinea-pig tooth care.
Prices and what’s included
From £165
Our own vets and nurses on call every night, weekend and bank holiday, at this practice, with your pet's notes to hand.
Prices and what’s included
From £52
Proper care for rabbits, guinea pigs, rats, hamsters and chinchillas, from vets with extra training in small-pet medicine.
Prices and what’s includedSymptom checker
Pick your pet and what you are seeing, answer a couple of questions, and we will tell you whether to call now, come in today or book a normal appointment.
Collapsed, fitting or struggling to breathe? Don’t use the checker. Call 01632 960 247 now.
Call the 24/7 line now
01632 960 247Routine
This sounds safe to watch at home for 24 to 48 hours and book a normal appointment.
What to do
Meanwhile
Take food away for a few hours but leave small amounts of water. Keep a note or photo of what came up.
Book an appointmentThis checker is guidance, not a diagnosis. It cannot examine your pet. If you are worried, or your pet gets worse, call us whatever it says.
Worried at night or at the weekend? Call 01632 960 247, 24/7.
About the practice
Fernhallow is owned by the vets who work here, not a group. That is why we can book twenty minutes, keep our own out-of-hours rota and hold back same-day slots without asking anyone’s permission.
New here?
About forty minutes from the door to the car park, and you leave knowing exactly what we found and what anything costs.
Register in two minutes
Online or at the desk. Send us old records and we will ask your previous vet for the rest.
A nurse weighs in
Weight, temperature and a quick chat about food and habits while your pet settles.
Twenty minutes with a vet
Nose-to-tail examination, time for every question, and nobody watching the clock.
A written plan and price
You leave with what we found, what we recommend and what it costs, on paper or by email.
Health planner
Vaccinations, neutering, dental and senior checks for the next twelve months, laid out for your pet’s species and age.
Now
Second puppy vaccination
Out on walks one week later.
In 3 months
Neutering
From six months for most dogs; large breeds often later. We will advise at the check.
In a year
Booster and yearly health check
Nose-to-tail check, weight and a booster.
Nothing new falls due in the next 12 months. Keep up the regular treatments above.
A typical plan for a healthy pet. Your vet may suggest a different schedule for your pet’s breed, lifestyle or history.
The Fernhallow health plan
One monthly payment covers the routine care every pet needs, and takes 10% off everything else, including emergencies.
| Health plan £18.50 a month | Pay as you go Paid at each visit | |
|---|---|---|
| Booster vaccinationOnce a year, with a full health check | Included | £62 |
| Second health checkSix months after the booster | Included | £52 |
| Flea & worm treatment12 months, posted to you | Included | £168 |
| Nail clipsUp to four a year with a nurse | Included | £56 |
| Nurse clinicsWeight, dental and skin checks | Unlimited | £44 |
| Discount on treatmentConsultations, operations, food and medicines | 10% off | Full price |
| Total per year | £222 | £382 |
You save £160 a year, before the 10% off any treatment. Cats £15.50 and rabbits £11 a month. No joining fee; cancel with a month’s notice.
From owners
Biscuit, Pomeranian, 6
Chocolate poisoning, out of hours
“Biscuit found a tray of brownies at ten on a Saturday night. I rang the emergency number expecting a call centre and got Dr Hale, who had already pulled up his notes. We were seen at 10.25 and home before midnight with a very sorry dog.”
Mabel, Tabby cat, 14
Overactive thyroid, ongoing care
“Mabel hates the car, so they booked her a quiet first-thing slot, kept her in the cat-only waiting room and talked me through her thyroid results on the phone the next day. Every price was written down before anything happened.”
Pickle, Guinea pig, 3
Overgrown teeth
“Most vets we tried treated Pickle like a hamster. Fernhallow burred his overgrown teeth under sedation, showed us how to check them at home and set up six-monthly reminders. He is eating hay like a machine again.”
Pet care guides
Plain answers to the things we are asked most, for dogs, cats and small pets.
How much is dangerous, why the first two hours matter, and what we do when you arrive. Written by the vets who take these calls at 10pm.
Vaccinations, worming, microchip, neutering and the first trip outside, in the order they happen, with what each one costs here.
Rabbit teeth never stop growing. How to spot a problem at home, what we look for, and why hay is the best dental care there is.
Questions
Pick your pet for the questions we hear most. Anything else, call the front desk or ask at your appointment.
Register online and book a first check. New puppies and kittens get their first health check free when you book the vaccination course.
